Returns & Refunds

By placing an order, you agree to this Return & Refund Policy.

Return Period

USA, AU, CA – 30 days
EU, UK & Rest of the world – 14 days

Return Conditions

You may try the product on for sizing, but it must not be used or worn outside.

Items must be returned undamaged and in their original condition.

Return Address

1309 Coffeen Avenue, Suite 1200
Sheridan, WY 82801
United States

Please contact our customer support team before sending any return.

Exchanges

We don't offer free exchanges.

Order Cancellation

Orders can be cancelled or modified within 24 hours.

Refunds

Refunds are issued within 1–10 business days after your return arrives at our warehouse.

Product Damage

Please note that damage to the packaging (such as the box) is not considered product damage, as packaging condition is outside of our control.

Not every small imperfection qualifies as a defect. Minor surface imperfections — such as a small loose thread — are normal and are not considered defects.

A product is only considered defective if it has a genuine quality problem that affects its use or structure — for example, holes in the material, or letters and numbers peeling off.

Customer Support

Email: support@elite-boots.com
WhatsApp: +1 (603) 999-3628
Phone: +1 (727) 390-3502

Last updated: July 25, 2026