By placing an order, you agree to this Return & Refund Policy.
USA, AU, CA – 30 days
EU, UK & Rest of the world – 14 days
You may try the product on for sizing, but it must not be used or worn outside.
Items must be returned undamaged and in their original condition.
1309 Coffeen Avenue, Suite 1200
Sheridan, WY 82801
United States
Please contact our customer support team before sending any return.
We don't offer free exchanges.
Orders can be cancelled or modified within 24 hours.
Refunds are issued within 1–10 business days after your return arrives at our warehouse.
Please note that damage to the packaging (such as the box) is not considered product damage, as packaging condition is outside of our control.
Not every small imperfection qualifies as a defect. Minor surface imperfections — such as a small loose thread — are normal and are not considered defects.
A product is only considered defective if it has a genuine quality problem that affects its use or structure — for example, holes in the material, or letters and numbers peeling off.
Email: support@elite-boots.com
WhatsApp: +1 (603) 999-3628
Phone: +1 (727) 390-3502
Last updated: July 25, 2026